PRIVACY POLICY

Thomas-Levet.com (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit or interact with our website, thomas-levet.com, and informs you of your legal rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Commitment to Privacy and Data Protection

At thomas-levet.com, safeguarding your personal data is a priority. We understand the importance of privacy in the digital age and are fully committed to ensuring that all personal data is handled in a secure, transparent, and lawful manner. Our practices are designed to protect your digital privacy and to comply with global privacy regulations.

2. Scope of this Policy and Our Role as Data Controller

This Privacy Policy applies to all users of thomas-levet.com, including visitors, registered users, and purchasers who engage with our website and related services. We act as the “Data Controller” for all personal data processed through our website, which means we determine the purposes and means of such processing.

If you have any questions about this Policy or wish to exercise your rights, please contact us at: [email protected].

3. Categories of Personal Data We Collect and Process

We collect and process the following categories of personal data depending on your interaction with our website:

– Usage Data: This includes information about your browser type, IP address, referral URLs, time zone settings, pages visited, and session duration. This data helps us understand how visitors engage with our website.

– Account Data: This includes your full name, postal address, email address, and phone number as provided by you when creating an account or completing a purchase.

– Profile Data: This includes your interests, preferences, past purchases, and behavioral data, which help us tailor user experiences and suggest relevant content or services.

– Communication Data: This includes the content of messages sent through our contact forms, support requests, service inquiries, and correspondence history with us.

– Technical Data: This includes information about the device and software you use to access thomas-levet.com, including device identifiers, operating system, and browser configurations.

– Transaction Data: This includes information related to your purchases, payment methods (processed securely by third-party providers), billing details, and delivery addresses.

– Preference Data: This includes marketing communications preferences, product interest settings, and consent records related to email subscriptions and promotional messages.

4. Legal Bases for Processing Personal Data

Our processing of personal data is grounded on one or more of the following lawful bases:

– Contractual Necessity: When processing is required to perform a contract with you, such as providing purchased services or delivering account features.

– Legitimate Interests: When our business interests are balanced against your rights, for example in fraud prevention, website analytics, and service enhancement.

– Legal Obligation: When we are required to process data to comply with legal duties or respond to lawful requests.

– Consent: When you provide clear and informed consent for specific purposes, such as receiving marketing communications. You can withdraw this consent at any time.

5. Your Rights Under Applicable Data Protection Laws

If you are located in the European Economic Area (EEA), the United Kingdom, or California, you are entitled to the following rights under applicable privacy laws:

– Right of Access: Request information about the personal data we hold and how we use it.

– Right to Rectification: Request correction of inaccurate or incomplete data.

– Right to Erasure: Request that we delete your personal data, subject to legal retention requirements.

– Right to Restriction: Request limitations on our processing of your data in certain situations.

– Right to Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format.

– Right to Object: Object to processing based on legitimate interests or direct marketing purposes.

– California-specific Rights: California residents may also exercise rights regarding “Do Not Sell My Personal Information” and request disclosure of specific data points collected.

To exercise any of the above rights, please contact us at [email protected]. We will process such requests in accordance with applicable laws.

6. Security Measures to Protect Your Data

We implement a range of organizational and technical security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These include:

– Data encryption in transit and at rest
– Access controls and authentication systems
– Regular backups and disaster recovery processes
– Staff training in data security and privacy awareness
– Pseudonymization techniques where applicable

While we strive to ensure the security of your data, no transmission method over the internet can be guaranteed to be 100% secure.

7. International Transfers of Personal Data

If your personal data is transferred outside of the European Economic Area or other regions with comprehensive data protection laws, such transfers will be safeguarded by standard contractual clauses or equivalent legal mechanisms, ensuring the same level of protection required under applicable regulations.

By interacting with thomas-levet.com, you acknowledge and agree that your data may be subject to international transfers in line with these protections.

8. Data Retention

We retain personal data only as long as necessary for the purposes stated in this Privacy Policy or to fulfill our legal obligations. Retention periods vary by data type:

– Account and Transaction Data: Retained for up to 7 years to comply with tax and financial reporting obligations.

– Usage and Technical Data: Retained for up to 2 years for analytics purposes.

– Communication and Support Data: Retained for up to 3 years following resolution.

– Marketing Communications Consents: Retained indefinitely or until consent is withdrawn.

– Cookie Data: Specific durations set in our cookie table, subject to user controls.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance user functionality and analyze website usage. Cookies fall into the following categories:

– Essential Cookies: Necessary for core functionality such as login and session management.

– Functional Cookies: Allow saving of user preferences and customized settings.

– Analytics Cookies: Collect aggregated data on website performance and user behavior through tools such as Google Analytics.

– Performance Cookies: Improve page speed, responsiveness, and error tracking.

You may disable non-essential cookies via our cookie consent manager or through your browser settings.

10. Cookie Management and Compliance with GDPR & CCPA

Users are presented with a cookie banner upon first visit, with the option to manage cookie categories. Consent is gathered and recorded in compliance with GDPR. California users are presented with choices that comply with CCPA, including the right to opt-out from sale or sharing of personal data.

Cookies settings can be adjusted at any time using the “Cookie Settings” link provided in the website footer.

11. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from individuals under 13. If we become aware that personal data of a child under 13 has been collected without verified parental consent, it will be promptly deleted.

12. Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations. Material changes will be communicated via the website or by direct communication where appropriate. Continued use of thomas-levet.com constitutes your acknowledgment of the updated Policy.

13. Contacting Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or wish to exercise your data rights, please contact us at:

Email: [email protected]

We are committed to full compliance with relevant data protection regulations and aim to uphold the highest standard of privacy. For any privacy-related concerns, please reach out — we are here to help.